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Easypaisa Reportedly Fires Around 30 Employees Over Aggregator Account Irregularities

Easypaisa Digital Bank has reportedly terminated approximately 30 employees over perceived irregularities in aggregator accounts, according to a TechJuice report published on 3 November 2026. Internal sources familiar with the matter confirmed the terminations to the publication directly, marking what it describes as the first known internal personnel fallout from the Federal Investigation Agency’s widening probe into Pakistan’s mobile wallet ecosystem and an alleged Rs119.93 billion online gambling network. The bank has categorically denied the report.

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What was reported: 30 exits over aggregator account irregularities

A mobile payment terminal processing a transaction (file photo) — aggregator accounts channel merchant payments at scale
A mobile payment terminal (file photo) — aggregator accounts process merchant transactions at scale. Photo: Wikimedia Commons (CC BY-SA 3.0)

According to the report, the terminations are linked specifically to how aggregator accounts operated within the Easypaisa platform. Aggregator accounts serve as intermediary channels that process merchant transactions at scale — but several of these accounts allegedly became conduits for illicit financial flows, and employees connected to the irregularities in those accounts were let go. The development lands Easypaisa’s aggregator account irregularities at the centre of the country’s biggest fintech compliance story of the year.

The claims come from internal sources and have not been independently verified by regulators. It is the first time since the FIA crackdown began that a wallet provider has faced claims of internal staff action tied directly to the aggregator channel.

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Easypaisa’s denial — and JazzCash’s internal inquiry

A mobile money agent shop payment till (file photo) — easypaisa denies the reported terminations
A mobile money agent shop (file photo) — easypaisa denies the reported terminations. Photo: Wikimedia Commons (CC BY-SA 3.0)

Easypaisa Digital Bank has firmly rejected the claims. In a formal statement issued to TechJuice, the bank said it “categorically denies reports suggesting termination of 30 employees,” adding that any employee exits “have either been part of business as usual pursuant to applicable policies or have been initiated by the employees themselves to improve their career prospects.”

The bank further stated that, as a regulated financial institution, it maintains established internal governance, compliance and accountability frameworks and remains committed to upholding the highest standards of regulatory compliance and institutional integrity — while declining to comment on individual employee matters or internal personnel processes.

Meanwhile, JazzCash — Pakistan’s other major mobile wallet — has not terminated any employees over similar issues so far. However, sources confirm an internal inquiry is currently underway there, though the nature and scope of that investigation remain unclear for now.

The Rs120 billion FIA gambling probe behind the crackdown

State Bank of Pakistan building (file photo) — the SBP's May 2026 framework tightened rules for payment aggregators
The State Bank of Pakistan building (file photo) — the SBP’s May 2026 framework tightened rules for payment aggregators. Photo: Wikimedia Commons (CC BY-SA 4.0)

The reported firings sit within a much larger investigative trail. The FIA’s Faisalabad circle filed an FIR on 24 September 2026 that officially exposed an alleged Rs119.93 billion online gambling network operating through digital wallets. Investigators traced approximately Rs8.586 billion through five branchless banking collection accounts alone, which together processed roughly 10.49 million transactions.

According to the case record, eleven single-member companies allegedly acted as conduits, posing as legitimate businesses while collecting and moving money linked to online betting platforms. Eight suspects were booked and two were reported in custody in October. The FIR names platforms including U7777 Game, TD777 Game, 89F Game, EPIWIN, 1ee.com, 3rr.com, Z7.com, i8.fun, B9 Game and S9 Game; a separate petition named Betway, 1xBet and Bet365. All of these remain allegations under investigation and have not been proven in court.

An earlier TechJuice investigation alleged insiders compromised Easypaisa — one suspect reportedly created fake websites to test payment integrations, bypassing compliance checks, before bogus corporate accounts connected to offshore gambling platforms and funds moved through swap accounts at Mobilink Microfinance Bank onward to Faysal Bank and Dubai Islamic Bank. Those claims are also unproven and part of the ongoing investigation.

Fallout across Pakistan’s wallet ecosystem

A point-of-sale payment screen (file photo) — merchant settlement channels faced delays after FIA notices
A point-of-sale payment screen (file photo) — merchant settlement channels faced delays after FIA notices. Photo: Wikimedia Commons (CC0)

The crackdown has already reshaped the industry. JazzCash closed more than 300 aggregator accounts following FIA notices — over 100 shut directly on the agency’s directions and the rest suspended after an internal review of its aggregator network. Six payment intermediary firms — SWICH, Simpaisa, ajarPay, RapidPay, Zero Technologies and Finza Tech — reported processing delays and settlement problems starting 5 October 2026, and international processor dLocal confirmed it was investigating related issues.

The enforcement wave follows the State Bank of Pakistan’s May 2026 framework, which imposed stricter documentation, foreign exchange compliance and financial-flow monitoring requirements on payment intermediaries and aggregators. Ordinary customers have been largely unaffected: Easypaisa’s regular wallet services and person-to-person transfers kept operating throughout, with the disruption confined to merchant and aggregator channels.

Confirmed or denied, the message to the industry is clear — Pakistan’s mobile money rails are now under the microscope, and the compliance clean-up is reaching inside the organisations themselves.

UrduPro Tech Desk
Written by UrduPro Tech Desk
The UrduPro Tech Desk covers technology, mobile phones and telecom packages. Stories are researched from official sources and reviewed by our editorial team before publication. To send a correction or a tip, please use the Contact page.
UrduPro Tech Desk
UrduPro Tech Desk
UrduPro Correspondent

The UrduPro Tech Desk covers technology, mobile phones and telecom packages. Stories are researched from official sources and reviewed by our editorial team before publication. To send a correction or a tip, please use the Contact page.

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